Shipping policy

Shipping Policy

At Nordaus, we're committed to delivering every order with care, efficiency, and attention to detail. Every garment is thoughtfully packed to ensure it reaches you in excellent condition.

Free Standard Shipping

We offer Free Standard Shipping on all orders above ₹1,299 across India.

For orders below ₹1,299, a shipping charge will be calculated and displayed at checkout before payment.

Order Processing

  • Orders are processed within 1–2 business days after they are placed.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During product launches, festive seasons, or promotional events, processing times may be slightly longer.

Estimated Delivery Timeline

Once your order has been shipped, the estimated delivery time is:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Locations: 5–8 business days

Delivery timelines are estimates and may vary depending on your location and courier partner availability.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation via email and/or SMS containing your tracking details.

You can use the tracking link to follow your order until it reaches your doorstep.

Shipping Partners

We partner with trusted courier services across India to ensure safe and timely delivery.

The courier partner may vary depending on your delivery location.

Delivery Delays

While we aim to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • Severe weather conditions
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Regional restrictions or unforeseen operational issues

If your order is significantly delayed, please contact our support team and we'll be happy to assist you.

Shipping Address

Please ensure your shipping address, mobile number, and email address are accurate before placing your order.

Nordaus is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.

Failed Delivery Attempts

Our courier partners will make multiple attempts to deliver your order.

If delivery cannot be completed due to customer unavailability or an incorrect address, the shipment may be returned to our warehouse. Additional shipping charges may apply if the order needs to be re-dispatched.

International Shipping

At present, Nordaus ships within India only.

We look forward to offering international shipping in the future.

Need Assistance?

If you have any questions regarding your shipment, our support team is here to help.

Email: support@nordaus.in

WhatsApp: +91 73395 36777

Support Hours: Monday – Saturday, 10:30 AM – 5:30 PM IST